Governance

Data Handling Standards

Effective date: February 19, 2026

1. Data Categories

Veridock handles shipment metadata, receiver and shipper contact details, address records, milestone history, and operational event logs.

2. Access Control

Administrative access is role-based. Sensitive actions such as correction approvals, exception resolution, and shipment edits are permission-gated.

3. Auditability

Key platform actions are recorded in audit logs to support operational review and accountability.

4. Correction Governance

Receiver-submitted corrections are treated as pending requests until reviewed and explicitly approved by authorized operations users.

5. Retention

Shipment and operational records are retained according to legal, contractual, and business continuity requirements.

6. Notifications

Event notifications are generated for milestones and exceptions based on configured channel and preference settings.

7. Contact

For data-handling questions, contact data@veridockshipping.com.