How It Works

From quote request to final delivery, one structured workflow.

Veridock onboarding and daily execution are designed as an operations program, not just a booking platform. This keeps delivery outcomes predictable at scale.

Operational planning session

Implementation Timeline

Typical enterprise onboarding in four weeks.

Week 1

Discovery & Lane Mapping

We gather lane details, volume forecasts, service expectations, and compliance requirements to design a route strategy.

Week 2

Workflow Configuration

Milestone models, receiver confirmation settings, and exception protocols are configured for your program.

Week 3

Pilot Shipments

Pilot lanes run with control-tower supervision, live updates, and post-shipment review to validate readiness.

Week 4

Scale & Reporting

Full rollout begins with KPI reporting cadence, issue response governance, and continuous optimization.

Shipment Lifecycle

What happens after a shipment is created.

  • Tracking ID is generated with milestones and map coordinates
  • Receiver views tracking page and confirms details on first visit
  • If needed, corrections are submitted and routed to admin review
  • Operations team monitors route timer and checkpoint progression
  • Exceptions trigger notifications and documented resolution notes
  • Delivery confirmation and POD are captured when available
Team reviewing shipment milestones

Platform Components

Tools included in each deployment.

Tracking Experience

Live map, route strip animation, milestone timeline, and detail view controls.

Admin Dashboard

Create/edit shipments, manage exceptions, review corrections, and upload POD.

Customer Portal

Client dashboard for saved shipments, invoices, and notification preferences.

Intake & Estimate Tools

Rate estimate, pickup request, and pet shipping intake workflows.

Ready To Start?

Launch your shipping program with structured onboarding.

Share your shipping lanes and service expectations, and Veridock will return an implementation roadmap.

Get Started

Request Quote

Start with a pricing estimate and onboarding conversation.

Open quote form